Return & Exchange Policy

At Block Tech, we want every order to be a great experience. If something isn’t right with your purchase, don’t worry — our team is here to help.

Easy Returns

If you receive a product that is damaged, defective, incorrect, or has a qualifying issue, you can contact us within the applicable return period to request a return or exchange.

Product Condition

For a smooth return process, please keep the product in its original condition. Whenever applicable, the product should include its original box, packaging, accessories, manuals, warranty cards, and proof of purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible. Providing clear photos or videos of the product and packaging may help us resolve your request faster.

How to Request a Return

Simply contact our customer support team with your order number and details about the issue. Our team will review your request and explain the next steps, including return or exchange instructions.